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Terms & Service
Terms & Services – Fyuzo Fusion
Welcome to Fyuzo Fusion. By accessing this website and purchasing our products, you agree to comply with and be bound by the following Terms & Services.
Fyuzo Foods is a sub-brand of Fyuzo Fusion offering spices and food products. All operations including marketing, order processing, payments, logistics, and customer support are handled by Fyuzo Fusion Pvt. Ltd.
General Overview
By using our website, you confirm that:
- You are at least 18 years old or using the platform under supervision
- You agree to follow all applicable laws and these terms
Fyuzo Fusion Pvt. Ltd. reserves the right to update or modify these terms at any time without prior notice.
Products and Information
- We aim to provide accurate product descriptions, images, and pricing
- Products under Fyuzo Foods are natural food items, and slight variations in color, texture, aroma, or packaging may occur
- Product images are for reference purposes and may not exactly match the delivered item
We reserve the right to modify, discontinue, or limit product availability at any time.
Pricing and Payments
- All prices are listed in Indian Rupees (INR)
- Prices may change without prior notice
- Payments are securely processed through third-party payment gateways
Fyuzo Fusion Pvt. Ltd. is not responsible for:
- Payment failures due to banking or gateway issues
- Unauthorized transactions caused by customer negligence
Order Acceptance and Cancellation
- We reserve the right to accept or reject any order at our discretion
- Orders can be cancelled only before dispatch
- Once shipped, orders cannot be cancelled
If an order is cancelled by us, the full amount will be refunded.
Shipping and Delivery
- We aim to deliver orders within estimated timelines
- Delivery may vary based on location and courier services
Fyuzo Fusion Pvt. Ltd. is not liable for:
- Delays caused by logistics partners
- Incorrect address or contact details provided by the customer
Additional charges may apply for re-delivery.
Returns and Refunds
- Returns are accepted only for wrong or defective products
- Requests must be raised within 48 hours of delivery
- Products must be unused and in original packaging
Please refer to our Return Policy and Refund Policy for complete details.
User Responsibilities
By using this website, you agree:
- Not to engage in fraudulent or illegal activities
- Not to misuse or attempt unauthorized access to the platform
- To provide accurate and complete information while placing orders
Violation may result in suspension or legal action.
Intellectual Property
- All website content including logo, text, images, and branding belongs to Fyuzo Fusion Pvt. Ltd.
- Unauthorized use or reproduction is strictly prohibited
Limitation of Liability
Fyuzo Fusion Pvt. Ltd. shall not be held liable for:
- Any indirect or consequential damages
- Issues arising due to improper storage or handling after delivery
- Personal dissatisfaction beyond defined return conditions
Customers are advised to check product suitability and allergies before consumption.
Third-Party Services
We may use third-party services such as payment gateways and logistics providers.
We are not responsible for their service interruptions or data handling practices.
Privacy
Your personal data is handled as per our Privacy Policy.
Governing Law
These terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts at the location of Fyuzo Fusion Pvt. Ltd.
Contact Information
For any queries:
Email: fyuzofusionoffice@gmail.com
Phone: 9208717101
